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  MANAGING BUSINESS PROCESS FLOWS 3/E
   Pearson New International Edition
    저자 Ravi Anupindi / Sunil Chopra / Sudh
    출판사 Pearson Higher Education
    출판년도 2013 / 352 pages
    ISBN 978-1-29202-311-3        판매가 40,000원
  
 
TITLE INFORMATION
For graduate level courses in Operations Management or Business Processes.

A structured, data-driven approach to understanding core operations management concepts.

Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. 

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.



Table of Contents
PART I: PROCESS MANAGEMENT AND STRATEGY   
Chapter 1: Products, Processes, and Performance
Chapter 3: Process Flow Measures
Chapter 2: Operations Strategy and Management

PART II: PROCESS FLOW METRICS
Chapter 4: Flow-Time Analysis
Chapter 5: Flow Rate and Capacity Analysis
Chapter 6: Inventory Analysis

PART III: PROCESS FLOW VARIABILITY
Chapter 7: Managing Flow Variability: Safety Inventory
Chapter 8: Managing Flow Variability: Safety Capacity
Chapter 9: Managing Flow Variability: Process Control and Capability

PART IV: PROCESS INTEGRATION
Chapter 10: Lean Operations: Process Synchronization and Improvement


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